Advocacy strategies and resources

Human Services Agency (HSA) Transportation 

HSA has drivers (called “Techs”) who provide transportation for youth to court mandated family visits and other court mandated needs. Advocates should be in touch with the assigned social worker to request transportation for visits.  

Uber Vouchers

SFCASA can provide Uber vouchers to advocates and Non-Minor Dependent youth served by SFCASA up to a maximum value of $75 per ride. Once approved, a voucher will be sent to the email or phone of the rider, which they must use and access through the Uber app.

• To request, please reach out to your case supervisor at least 24 hours prior to when the ride is needed with the following information: 

  • Rider email address or cell phone # 

  • Number of rides, one-way or round-trip travel 

  • Pick up and drop off locations

  • Dates of rides

When to Use Uber Vouchers for NMDs: 

• In general, using an Uber voucher for an NMD will be a supplemental resource appropriate for emergency, one-time, and short-term transportation needs.  

  Uber vouchers are not appropriate for regular transportation to and from school, work, or other daily/weekly appointments. 

• SFILSP provides transportation support to AB-12 NMDs. CASAs should work to get them registered at ILSP and then request transportation support.

When to Use Uber Vouchers for Advocates: 

• Using an Uber voucher for an advocate will be appropriate when you are not otherwise able to visit the youth you serve. The goal is to eliminate barriers to CASA/youth relationship building and visits. 

• Using an Uber voucher is not appropriate if an advocate has a car but doesn’t want to drive (in other words, not to be used solely for convenience).

• Advocates may use an Uber voucher for transportation together with their minor youth to and from an outing/event. The advocate must be in the car for the entire ride, as the vouchers are not appropriate for minors traveling alone, per agreement with HSA-FCS policy. 

Mileage Reimbursement for Advocates: 

• Advocates can be reimbursed up to $0.14/ per mile to eliminate barriers to CASA/youth visits. 

Gas Cards for Advocates:  

• Because CASA/youth visits are expected 1-2 times a month with youth placed outside of San Francisco County or 1-2 hours away, SFCASA can provide refillable gas cards of $50 in dire circumstances. Please be in communication with your case supervisor for questions and support.